A. The Information We Collect
We do not collect any personal information about consumers (“consumers” include borrowers for whom PacDocSign is handling signing agent services, as well as persons utilizing the PacDocSign website, but not including the Signing Agents themselves, PacDocSign’s financial institution clients, and/or employees of PacDocSign) online. We may collect login information for our Signing Agents, employees, and clients so that they can login to our system.
When you view our website, we may store certain information on your computer. This information may be in the form of a small text file called a “cookie” and can help us to tailor our site to your individual preferences and save you time if you visit the site again. For example, where specific programs associated with our website requires a user ID, you have the option of requesting that we save your user ID so that you will not have to re-enter that information the next time you access the website. This is a function of your web browser and may be accomplished by the placement of a cookie on your computer. Since consumers do not login to our website, no cookies are typically utilized in regard to consumers.
C. How We Use Information
We do not collect any personal information about consumers online. We may collect login information for our Signing Agents, employees, and clients so that they can login to our system.
D. Disclosure of Personal Information
We do not collect any personal information about consumers online, and therefore does not have any such information to disclose.
E. Sharing of Personal Information
We do not collect any personal information about consumers online, and therefore does not have any such information to share.
F. Sale of Personal Information
We do not collect any personal information about consumers online, and therefore does not have any such information to sell.
G. Maintenance of Information & Security
We restrict to our website to our employees, agents and clients. We maintain physical, electronic and procedural safeguards designed to protect any personal information stored on our server.
2. Electronic Documents
A. PacDocSign’s website incorporates unique usernames and hashed passwords, as well as encryption technology, to ensure maximum security.
B. All of PacDocSign’s computers and its Signing Agents’ computers utilize ISCA certified anti-virus software.
C. PacDocSign implements a reporting procedure for any and all security incidents.
D. PacDocSign’s Signing Agents utilize password protection, and destroy electronic files after use.
E. PacDocSign and its Signing Agents utilize Secure Socket Layer (SSL) protection and 128-bit or higher encryption.
F. Any automatic document conversion to electronic form takes place on PacDocSign’s private premises.
G. Documents requiring review for error-checking and/or completeness by PacDocSign are not printed, but are instead be reviewed on-screen.
H. Electronic copies of documents stored by PacDocSign are stored in a password protected area within PacDocSign’s server.
I. All hardcopy documents for which disposal is required are placed in locked containers within PacDocSign’s private premises for pick-up by a NAID certified document destruction company.
3. Non-electronic documents
PacDocSign and its Signing Agents maintain physical and procedural safeguards designed to protect the security of non-electronic documents, including shredding, and procedures to protect documents in transport.
We conduct frequent monitoring and upkeep to ensure our security measures are effective and up-to-date.
5. Effective Date